Lady with brown hair sitting in a red arm chair, wearing a blue top and looking up to the camera

Why do you need to focus on customer service, now??

Customers are vital to any business, without them your business wouldn’t exist, yet why as customers do we feel like an interruption when we visit many businesses. This week we discuss what it takes to impress your customers to ensure they keep coming back to you and how valuable outstanding customer service can be.      Why focus on your …

Wellbeing

It’s time to think about your mental and physical wellbeing

  In a world that often feels non-stop, it’s time to think about your mental and physical wellbeing. How can you possibly be at your best if you don’t take the time to reflect, assess what is working perfectly and what isn’t so? What is feeding your energy and what is draining it?   What FEEDS my energy?   On a …