Below you'll find a list of all posts that have been tagged as “Coaching”
I hear so many people say ‘we are here to work, not build relationships!!’ but my point here is that some time spent with your colleagues when they start can forge strong relationships, which lead to high performing teams. So my challenge to everyone out there, who works in a business, is spend some time getting to know your team more. Today …
Have you ever been in a management role or promoted to a more senior position because you have been good at your job and you have felt like it is the natural next step? Then WOAH you find yourself in the new position and feel completely out of your depth. Don’t worry we have all been there and suffered …
This week we continue the discussion on the value of customer service and the value of analysing your company’s customer journey to ensure your company is achieving amazing customer service. We discuss the second half of the elements of the customer journey discussion that we started last week. If you missed the first part please get in touch and we …
Customers are vital to any business, without them your business wouldn’t exist, yet why as customers do we feel like an interruption when we visit many businesses. This week we discuss what it takes to impress your customers to ensure they keep coming back to you and how valuable outstanding customer service can be. Why focus on your …
