Today we will share 4 tips to help boost your self-confidence so you can achieve more. As a nation, us Scots are not very good at either receiving or giving compliments. We prefer to talk our achievements down rather than recognise the great things that we have achieved. It actually has a name – ‘The Scottish Cringe’. As part of our business …
Building Team Relationships for a High Performing Business
I hear so many people say ‘we are here to work, not build relationships!!’ but my point here is that some time spent with your colleagues when they start can forge strong relationships, which lead to high performing teams. So my challenge to everyone out there, who works in a business, is spend some time getting to know your team more. Today …
How can you develop into a forward thinking leader?
Have you ever been in a management role or promoted to a more senior position because you have been good at your job and you have felt like it is the natural next step? Then WOAH you find yourself in the new position and feel completely out of your depth. Don’t worry we have all been there and suffered …
How can you make your CV stand out?
In an ever competitive job market it is crucial that your CV stands out from the crowd. This week we share some of our experiences and top tips on how to get your CV selected. This is a topic that more and more customers are approaching us about and we felt apt that we share some of the information. …
The Customer Service Journey Continues…
This week we continue the discussion on the value of customer service and the value of analysing your company’s customer journey to ensure your company is achieving amazing customer service. We discuss the second half of the elements of the customer journey discussion that we started last week. If you missed the first part please get in touch and we …
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