I hear so many people say ‘we are here to work, not build relationships!!’ but my point here is that some time spent with your colleagues when they start can forge strong relationships, which lead to high performing teams. So my challenge to everyone out there, who works in a business, is spend some time getting to know your team more. Today …
The Customer Service Journey Continues…
This week we continue the discussion on the value of customer service and the value of analysing your company’s customer journey to ensure your company is achieving amazing customer service. We discuss the second half of the elements of the customer journey discussion that we started last week. If you missed the first part please get in touch and we …
Meeting Success: How can you make every meeting a success?
In today’s blog we examine the crucial factors to making your meetings a success. Businesses waste hours on a daily basis when it comes to meetings, follow these simple steps and you will ensure you are maximising productivity in your business. So what is crucial to ensure your team leaves feeling the meeting was productive and successful? 1. Invite the right …
Meetings, meetings and more meetings: a simple guide to leading productive meetings
Published in Press & Journal – Your Job Section This week Karran Bonner discusses how to get the best out of your meetings to maximise productivity and actions. How often have you had a meeting that has felt like a complete waste of time? You leave having talked about the same old issues and don’t feel like anything has been …
Keep It Simple
Published in Press & Journal – Your Job Section This week Karran Bonner addresses the topic of keeping it simple in business and life. Simplifying things in all elements of your life will improve your results. Will Smith is an inspiration thought leader and one of his most inspiring sentiments is ‘that we all make life so much more complicated …
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