Lady with brown hair sitting in a red arm chair, wearing a blue top and looking up to the camera

Building Team Relationships for a High Performing Business

  I hear so many people say ‘we are here to work, not build relationships!!’ but my point here is that some time spent with your colleagues when they start can forge strong relationships, which lead to high performing teams. So my challenge to everyone out there, who works in a business, is spend some time getting to know your team more. Today …

Lady with brown hair sitting in a red arm chair, wearing a blue top and looking up to the camera

The Customer Service Journey Continues… 

This week we continue the discussion on the value of customer service and the value of analysing your company’s customer journey to ensure your company is achieving amazing customer service. We discuss the second half of the elements of the customer journey discussion that we started last week. If you missed the first part please get in touch and we …

Lady with brown hair sitting in a red arm chair, wearing a blue top and looking up to the camera

Meeting Success: How can you make every meeting a success? 

  In today’s blog we examine the crucial factors to making your meetings a success. Businesses waste hours on a daily basis when it comes to meetings, follow these simple steps and you will ensure you are maximising productivity in your business.    So what is crucial to ensure your team leaves feeling the meeting was productive and successful?    1. Invite the right …

Keep It Simple

Published in Press & Journal – Your Job Section This week Karran Bonner addresses the topic of keeping it simple in business and life. Simplifying things in all elements of your life will improve your results. Will Smith is an inspiration thought leader and one of his most inspiring sentiments is ‘that we all make life so much more complicated …