Inspired Action…don’t just have dreams do something about them!

Do you ever have days when you generate lots of amazing ideas? Whether it be at home, work or in your own business – how many times a day do you have an idea and think wow that could be really great and then not actually do anything about it?  I know personally, it is so easy to generate ideas …

What is the benefit of training to your organisation?

Training in any aspect of our lives is so important. From the moment we are born we are learning and it never stops, that is what makes life so exciting, challenging and ever changing. That’s why it always surprises me when I speak to friends, family and clients about the importance of training and development and before I have the …

We are all so different yet so similar

The one thing that is truly amazing about coaching individuals is that no two conversations are EVER the same. Each individual has a different mindset, history, family, friends and present circumstances which make them who they are. I was asked just yesterday what are some of the key topics that you coach individuals on? All coaching conversations are of course …

2013….what a year!

Over the past few weeks I have been taking the opportunity to reflect on the past year whilst simultaneously looking ahead to 2014 and think clearly about what I want to achieve. An overview of 2013  2013 was always going to be a mad year – this time last year I recall I had already started marathon training and had …

Are your customers at the heart of EVERYTHING you do in your business?

Make sure you are putting your customers FIRST every time! Customer service is a commonplace topic of conversation in workplaces up and down the country, especially at this consumer focused time of year! However, for me, customer service is much more than just good, polite service. Customer service for me is about looking at EVERYTHING you do in your business and ensuring that …