It started when I made the decision to go to University to study History. Why? Two reasons – I loved history and I had an inspiring teacher. I remember someone saying do what you love and it will be the right thing to do. As a cautious, shy lass from Forfar it was bold to move 15 miles to share …
I just want you to be yourself…
Being authentic and just being yourself is a topic which has come up a number of times for me and some clients over the last year or so. When I am presenting and working with clients being myself is 100% required, the client has paid for me to lead them through a workshop for an entire day, they didn’t pay …
How To Build Your Business Strategy From The Foundations: 7 key ways to create your successful strategy
At this time of year it’s important to make space for reflection on this year and to look ahead positively in anticipation to the new year. In any business or job it is critical for you to get the foundations spot on before scaling your business up. With solid foundations the potential for growth is phenomenal and the fundamentals have to …
Getting to know you…
We wanted to share with you an interview Karran has recently done for an upcoming Customer Service LinkedIn Article… A bit cheeky, but we are interested to find out, how old are you? 28 What do you enjoy doing in your spare time? Running & Keeping Fit Reading – mainly personal development books at the moment Love socialising, going out …
How To Create Olympic Standard Customer Service Experts: 5 Transformational Tips
“Going the extra mile is easy with clear directions” As I sit in London on this sunny afternoon, customer service is at the forefront of my mind and I want to share with you 5 transformational tips that will transform your success and business if you choose to implement them. This week has culminated my passion for customer service. I …