Inspiring you to be the best you can be

At Brightside we have spent the last two years working with our customers to support them to develop personally and within their businesses. Our solutions have been varied and supportive of their specific business needs. The first two years in business, as any business owner will know are largely about establishing a customer base and a successful strategy and infrastructure …

What Is Inspiring Leadership? How Inspiring Leadership Stimulates Business Growth

Inspiring Leadership is terminology that I am often seeing used in business blogs, forums and on social media. In this blog article I will examine what makes truly inspirational leadership and how does excellence in leadership translate to business growth. Leadership is a talent that needs to be constantly developed to ensure that you are inspiring your people. Whether you …

How do you retain your best people?

Employee retention is a challenge for most organisations irrespective of their size and experience. By the very nature of talent – when people have visible skills and work hard they quickly become attractive to other employers and your competitors. Employee engagement and retention is raised time and time again as a key business issue when I speak with clients and …

What is the benefit of training to your organisation?

Training in any aspect of our lives is so important. From the moment we are born we are learning and it never stops, that is what makes life so exciting, challenging and ever changing. That’s why it always surprises me when I speak to friends, family and clients about the importance of training and development and before I have the …

Are your customers at the heart of EVERYTHING you do in your business?

Make sure you are putting your customers FIRST every time! Customer service is a commonplace topic of conversation in workplaces up and down the country, especially at this consumer focused time of year! However, for me, customer service is much more than just good, polite service. Customer service for me is about looking at EVERYTHING you do in your business and ensuring that …