Below you'll find a list of all posts that have been categorized as “Customer Service”
At this time of year it’s important to make space for reflection on this year and to look ahead positively in anticipation to the new year. In any business or job it is critical for you to get the foundations spot on before scaling your business up. With solid foundations the potential for growth is phenomenal and the fundamentals have to …
Training in any aspect of our lives is so important. From the moment we are born we are learning and it never stops, that is what makes life so exciting, challenging and ever changing. That’s why it always surprises me when I speak to friends, family and clients about the importance of training and development and before I have the …
Make sure you are putting your customers FIRST every time! Customer service is a commonplace topic of conversation in workplaces up and down the country, especially at this consumer focused time of year! However, for me, customer service is much more than just good, polite service. Customer service for me is about looking at EVERYTHING you do in your business and ensuring that …
