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Have you ever been in a management role or promoted to a more senior position because you have been good at your job and you have felt like it is the natural next step? Then WOAH you find yourself in the new position and feel completely out of your depth. Don’t worry we have all been there and suffered …
In an ever competitive job market it is crucial that your CV stands out from the crowd. This week we share some of our experiences and top tips on how to get your CV selected. This is a topic that more and more customers are approaching us about and we felt apt that we share some of the information. …
This week we continue the discussion on the value of customer service and the value of analysing your company’s customer journey to ensure your company is achieving amazing customer service. We discuss the second half of the elements of the customer journey discussion that we started last week. If you missed the first part please get in touch and we …
Customers are vital to any business, without them your business wouldn’t exist, yet why as customers do we feel like an interruption when we visit many businesses. This week we discuss what it takes to impress your customers to ensure they keep coming back to you and how valuable outstanding customer service can be. Why focus on your …
This week we discuss the impact of communication on our day to days lives. Improving your communication skills will have a huge impact on the success and quality of your year. Over the past year it has become clear to me that despite all of the methods of communication we have at our finger tips there has actually never been greater …
